FAQ

We provide a store pickup option for customers who prefer to pay in cash upon collecting their items from our warehouse. This service speeds up delivery times for nearby pincodes.

To check your order status, log in to your account, navigate to the Orders tab, and track the current status of your order.

Please enter your order ID or AWB number (provided via email, WhatsApp, or in your account section) here Track Order

Once an order is placed, it cannot be changed. Contact support to modify it before dispatch.

Orders are typically dispatched within 48-72 hours. Delivery time varies based on your location’s pincode, usually taking 4-6 working days*.

Yes, you need to signup to place your order.

We thoroughly check every order leaving our warehouse at multiple checkpoints. In rare cases where you receive a product not as described, we offer a free replacement for your satisfaction.